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Normandeau Window Coverings Co-owner, Rose-Ann Normandeau, fills us in on her early beginnings of getting started in the window coverings industry. In that time her business has expanded to 6 Hunter Douglas Galleries and is known for staying true to its roots by going above and beyond to work with each client to achieve their functional goals and provide a style that enhances their home. Plus for the first time ever, Rose-Ann shares with us her favourite ‘Ette’ from the Hunter Douglas line!
What are you most proud of?
Rose-Ann: I am most proud of the people I get to surround myself with while at work and the relationships we have developed with our suppliers, and especially Hunter Douglas! Our sales associates share our ideals and beliefs and have the same core values that my business partner and husband, Randy and I stand behind.
I started this business part time out of my home, so to see the recent growth from 4 storefronts to 6 storefronts over the last two months has been very humbling for my husband and I. We are a team fuelled by dedication and hard work, which is why we are both still emerged in the business full time.
When did you start helping people with window coverings and why?
Wow, it seems like forever ago when I got started! Over 23 years ago I took my first interior decorating course. I’ve always loved fabrics and designing them around windows, and always sewed home accessories for my friends and myself. In 2004 I did my first show home where I was introduced to hard window coverings (blinds, shades and shutters).
What I love about window coverings is the transformation they have on a room! The right design and fabric on the windows can take a lifeless room and change it drastically. It’s amazing how changing the light does that.
I also love to help my clients attain their vision or help guide those who don’t know where to start! Each client and their home is unique and I feel it is a privilege to come into their home and assist with helping with the transformation.
Why do you think your Hunter Douglas Gallery is in the top three in Canada?
We pride ourselves on customer service and product expertise, which is why we are given the opportunity to work with our amazing range of clients every day. The relationships we have developed with our clients have allowed us to continuously provide a wide range of Hunter Douglas products. Being a Centurion Gallery, Hunter Douglas has given us the opportunity to be able to continue to grow with multiple storefronts due to our structure, business processes and our commitment to customer service.
Which room in your house is your favourite?
Oh, that’s a toss-up! Do I choose the kitchen or the family room? The reason I’m drawn to both rooms is because they are the heart of my home. Both rooms are places we gather with family and friends and share great conversations and laughter together.
Which 3 to 5 words best describe you?
Driven, passionate, problem solver, resourceful, professional.
Which “Ette” in the Hunter Douglas line is your current favourite and why?
This is a tough question! I would have to say that the Clearview Silhouette with PowerView is my favourite. Clearview Silhouettes give you a great view while still providing protection from UV rays and daytime privacy. Silhouettes add softness to a room that is difficult to describe. PowerView is something I can’t live without! It gives you the convenience of opening, closing or tilting the vanes with a push of a button and creates a safer environment for our family dog!
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