We’ve spoken before about how much we love Hunter Douglas window coverings. They’re beautiful and come in dozens of differents styles. With the many different features and options, we know there’s a Hunter Douglas window covering for everyone. These window coverings aren’t just good looking though, they’re also backed by Hunter Douglas’s Lifetime Guarantee.
What’s Covered? For as long as you own your Hunter Douglas product, the company will cover all of it against defects in the materials, workmanship, or failure to operate. They understand that Calgary homeowners choose Hunter Douglas for the craftsmanship and want to be sure that their customers receive a product in perfect condition. They also insure all the internal mechanisms, all components, and all brackets. They’ll also cover any fabric delamination. Hunter Douglas is committed to repairing or replacing with identical or — if identical is not available — similar parts and products. If you prefer your window coverings with special add ons, you’ll be happy to hear that motorized components are covered for 5 years from the date of purchase and operation cords are covered for 7 years.
What’s Not Covered? While the Hunter Douglas Lifetime Guarantee is pretty great, no warranty covers everything, and Hunter Douglas is no exception. A few things that you can expect won’t be covered are any conditions caused by normal wear and tear. If abuse, accident, alterations, or misuse occur, that product will no longer be covered. They also expect that the products are not exposed to sun, wind, or water damage, and they won’t cover discolouration from sun fading over time. Hunter Douglas also insists that the products they cover are installed properly according to the instructions and that they are maintained and cleaned. Finally, they will not cover any shipping charges nor the costs of removal and reinstallation.
Like most warranties, the Hunter Douglas guarantee exists to protect consumers from products that were imperfect upon creation. They created this warranty to make sure homeowners get the product they wanted with the beauty and durability they’ve come to expect. If you want to learn more about Hunter Douglas products or their warranty, come in or call Normandeau today at (403) 456-0087.