How Our Process Works - Normandeau Window Coverings

How Our Process Works

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The Normandeau Process

Before you start the journey towards new window coverings, you may be wondering what process Normandeau takes and what services we provide to make sure everything goes smoothly. We try to do everything we can to make sure our customers have a great experience buying and using their new window coverings. We provide free consultations to help the buying process and are happy to install your new window covering to make sure everything works perfectly. We’re not happy until you’re happy.

Free Consultation. Many of our customers want to come in to our showrooms to take a look at the huge variety of window coverings that we have available. But sometimes, it’s better to have us go to your home instead – colours will always look different in your home versus the showroom. We can help you choose from designs you have in mind, and after seeing your home and the location for the new window coverings, we can point out options that you may not have thought about. The best part of our free consultations though, is that we’ll measure your windows for you to ensure a perfect fit and an accurate quote. You get the best of our measuring skills, product knowledge and some design advice – all for free.

Our Installations. We understand that while getting the correct measurements is the first step towards ensuring customer satisfaction, we have to see our projects through to the end. Our installers are not simply labourers, all of them have been trained and certified under the Hunter Douglas Master Installer program. This comprehensive training is the highest level of installation education available from Hunter Douglas, and includes three solid days of workshops. They perfect the art of installing a huge variety of window coverings, making adjustments, and repairing problems.  These experts at Normandeau will make sure that your project goes perfectly.

While the exact process will differ for every project in order to suit your schedule and timeline, Normandeau strives for excellence with each customer. Customer service is simply a matter of pride for our company. If you’re looking for window coverings in Calgary, Normandeau is the place to be! Come in or call us today at 403-242-8349.